4/20/2014

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What Makes A Business Successful?
by John M. Roberts

There are many things that contribute to making a business successful, such as starting the business in the right place, at the right time, smart and innovative ideas, a good working strategy, brilliant planning, evaluating and instituting effective short term and long term goals, or it may be just plain luck.

Some businesses become successful over night, some may grow and mature with time, and others may never get off the ground. Some people are born entrepreneurs while others have to work hard making their business successful. No one has a formula for success that will work for every type of business or for every individual.

Most experts will tell you that the overall success of a business starts with the human factor, the employee. Every person, no matter who they are, have a desire for sustenance, shelter, safety, respect, and a strong sense of accomplishment.

The companies that have a standard policy of putting their employees first, above corporate earnings and prestige, find greater success in reaching their long term goals and they realize a degree of higher earning potential.

There are no expectations for a company to make all of it's employees happy but giving employees consideration and valuing their opinions does make a substantial difference in how they represent the company while on the job and when they are in public settings.

Employees should be treated as valuable team members, whether it is in corporate activities, designing of office space, in the purchasing of office and other work environment equipment, and in the scheduling and the arrangement of work hours. After all, the employee is the one who has to live and work within those office environments and set hours.

The best companies spend the time and effort on training and coaching, enacting programs such as open door policies, problem solving, making information readily available concerning company policies and government regulations, and most of all, offer promotions from within the ranks of current employees.

They provide competitive wages and salaries, profit sharing opportunities, good employee benefits, such as medical and dental insurance, 401k plans and other retirement vehicles, and they refrain from laying off employees as a last result due to a slow down in the economy or a downsizing of the company.

Company policy should dictate that managers take responsibility for communicating with employees, understanding work related issues, and supporting them with all available resources. A good manager knows how to motivate, but also knows when to step back and let the employees do the job without interfering. They practice fairness and develops a keen sense recognition and understanding of the job, which includes the strengths and weaknesses of the employees that they are entrusted to manage.

A good manager understands that a "thank you" or a "job well done" goes a long way in making an employee feel good about doing his or her job. It makes them feel respected and treated with dignity which transcends into better job performance.

Most successful businesses seem to thrive on good management/employee relations. Both the company and the employees benefit. The company provides the employment opportunities and the compensation for getting the job done and the employees provide the skills, the dedication, productivity, and the goodwill to keep the business running smoothly.

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